TECHNICAL SERVICES
Streamlined, efficient, dynamic and responsive – the Dressta Technical Services team can handle any form of product support query from our customers, distributors or product suppliers.
Our expert service is focused on providing complete customer satisfaction. We seek to ensure machine uptime is maximized so your business does not suffer.
Quality Assurance
Our Quality Assurance Team is responsible for conducting rigorous checks, audits and tests to guarantee that each product’s specifications, workmanship, components and performance meet the high standards you expect.
The Quality Team is in regular communication with our suppliers. That way we can continue to improve the quality development programmes and qualifications of the vendors and ultimately ensure better products and services for our end users.
Service & Product Support
Once the machines are delivered to our customers, Dressta provides around-the-clock, dedicated service and support.
If you have any queries regarding recommendations for field actions or for your machine, potential product problems and solutions, warranty, or any other request, you can be sure that we have the expertise to help.
Service Publication & Training
Our Service Publication and Training group offers a variety of operation, maintenance and service trainings. This is supported by quality product support and service literature that is easily accessible for any Dressta customer.
In addition to these services, we also provide financing recommendations and advice for specific development projects.
With Dressta Technology and Technical Service Department you can count on expert support that is just a phone call or email away, for contact deails in your area - see below:
Russia & CIS
Dressta PDC – Stalowa Wola, Poland
37-450 Stalowa Wola, ul. Grabskiego 48, Poland
E-mail: ServiceRU@dressta.com
Fax: +48-15-8134950
Middle East & North Africa
Dressta PDC – Dubai, U.A.E.
RA08YB05, Jebel Ali, Dubai, U.A.E PO.Box: 263267
E-mail: ServiceME@dressta.com
Fax: +971-4-8870642
South America
Liugong Latin America Maquinas para Construção Pesada Ltda
Rua Marcio Carlin 270, Parque Industrial II – Mogi Guaçu
CEP 13849-226, SP – Brasil
Email: ServiceLA@dressta.com
+55 019–39119024, +55 019–39119039 or +55 019–39119043
Africa
Dressta PDC – Johannesberg, South Africa
82 Pomona Rd, Kempton Park 1619, Johannesburg, South Africa
E-mail: ServiceSA@dressta.com